Trust

Trust is an extension of the Duty Support system and allows one to challenge Lv. 71+ dungeons from main scenario quests with a party of allied NPC avatars and level them up. Introduced in Shadowbringers (patch 5.0), Trust originally included the functions of Duty Support, but it became a separate system that only includes Avatar functionality in patch 6.1, when Duty Support in its current name was introduced.

Similar to Duty Support, parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players, limited jobs are not allowed, and Level Sync cannot be disabled. The player must also meet the average item level requirement for the duty to register.

The Trust System unlocks on completion of the main scenario quest Shadowbringers.

Using the Trust System

The Trust system functions similarly to Duty Support, save that the NPCs are not limited by their availability during the main scenario, instead being restricted based on their level. The Trust system is only available for dungeons from Shadowbringers onward. (Prior to patch 6.1, the current Trust system was known as "avatar mode" in the trust menu.)

Trust avatars have different starting levels and accumulate experience from completing Trust mode runs according to the following table. Players can unlock more avatars as they progress through the Main Scenario Quests.

Upon reaching levels 80, 90, or 100 with a Trust avatar, the player is given an additional glamour option for that character. At level 80 this glamour is a previous iconic appearance. At level 90, this glamour is either another iconic appearance or their cold weather outfit seen during the Endwalker MSQ. At level 100, this glamour is a tropical vacation outfit. Krile, who starts at level 91, only has her default or tropical vacation outfit available as glamours.

Some trust avatars (e.g. Alphinaud) may adopt multiple jobs, but their level is shared between all jobs.

AI behavior and synergies

See also: Duty Support § Avatars

The AI of Trust avatars has some unique quirks:

• Each avatar has a general combo that they usually use, and a burst combo that does more damage.
• Avatars do not spam AoE combos, but some attacks have an AoE component. Tanks use AoE only to establish initial aggro, and not to deal damage.
• Tanks will maintain aggro, but will not pull additional enemies. If the player pulls more enemies, then the tank will take aggro from them.
• Healers and Red Mage can raise dead teammates during combat. Non-healers can use Phoenix Downs to raise, but only after combat.

Some quirks are specific to certain characters or combinations of characters:

• Thancred's burst combo can only be used if paired with Ryne in Shadowbringers, or Urianger/Y'shtola in Endwalker onwards, as he cannot enchant his own cartridges. This is a slight damage gain, but is largely considered just an aesthetic change.
• Alisaie will use the Limit Break as soon as it is available. Estinien similarly uses it often.
• Alisaie can raise dead teammates without a cast time, due to Red Mage's Dualcast.
• Alphinaud will prioritize healing Alisaie over the tank if both need healing.

NPC Avatars

Ally	Role	Class/Job	Starting Level	Level Cap	Shadowbringers	Endwalker	Dawntrail
Alphinaud	Healer	Academician	71	80	✓
		Sage	81	100		✓	✓
Alisaie	Magical Ranged DPS	Red Mage	71	100	✓	✓	✓
Thancred	Tank	Gunbreaker	71	100	✓	✓	✓
Urianger	Healer	Astrologian	71	100	✓	✓	✓
Y'shtola	Magical Ranged DPS	Sorceress	71	100	✓	✓	✓
Ryne	Melee DPS	Oracle of Light	71	80	✓
G'raha Tia	Any	All-Rounder	81	100	✓*	✓	✓
Estinien	Melee DPS	Dragoon	81	100		✓	✓
Zero	Melee DPS	Memoriate	90	90		✓**
Krile	Magical Ranged DPS	Pictomancer	91	100			✓

* Unlocked by completing Reflections in Crystal.
** Unlocked by completing King of the Mountain. Available in Lapis Manalis, The Aetherfont, and The Lunar Subterrane only. Glamour unavailable.

AlphinaudAlisaieThancredUriangerY'shtolaRyneG'raha TiaEstinienZeroKrile

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As a Trust avatar, Alphinaud has a starting level of 71. He adopts the Academician pseudo-job in level 80 and lower dungeons, and the sage job in level 81 and higher dungeons. As a sage, he does not summon Carbuncle. Alphinaud's Trust glamours are usable at any level dungeon once they are unlocked by reaching certain avatar level milestones.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Level 80
			Level 90
			Level 100

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As a Trust avatar, Alisaie has a starting level of 71. She adopts the red mage DPS job.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Level 80
			Level 90
			Level 100

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As a Trust avatar, Thancred has a starting level of 71. He adopts the gunbreaker tank job.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Level 80
			Level 90
			Level 100

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As a Trust avatar, Urianger has a starting level of 71. He adopts the astrologian healer job.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Level 80
			Level 90
			Level 100

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As a Trust avatar, Y'shtola has a starting level of 71. She adopts the sorceress DPS pseudo-job.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Level 80
			Level 90
			Level 100

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Ryne is available as a Trust avatar in all Shadowbringers main scenario dungeons (Lv. 71-80) and has a level cap of 80. She is not available in any Lv 81+ dungeon.

Portrait	Portrait (Tall)	Appearance	Class/Job	Unlock
			Oracle of Light	Default
			Oracle of Light	Level 80

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As a Trust avatar, G'raha Tia has a starting level of 81 and is unlocked by completing Reflections in Crystal. Afterwards, he is available in all Trust-compatible dungeons. He is an all-rounder and can play any role.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Default
			Level 90
			Level 100

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As a Trust avatar, Estinien has a starting level of 81 and is only available in level 81 or higher dungeons. He adopts the dragoon DPS job.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Default
			Level 90
			Level 100

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Uniquely, as a Trust avatar, Zero's level is fixed at 90, and she is only available in the three dungeons where she is a Duty Support NPC. Glamours are not available for her. Zero's Trust avatar is unlocked by completing King of the Mountain.

Portrait	Portrait (Tall)	Appearance	Class/Job	Availability
			Memoriate	Lapis Manalis The Aetherfont The Lunar Subterrane

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As a Trust avatar, Krile has a starting level of 91 and is only available in level 91 or higher dungeons. She adopts the pictomancer DPS job.

Portrait	Portrait (Tall)	Appearance	Unlock
			Default
			Level 100

Compatible Duties

Players must clear a given dungeon first before it becomes available using the Trust System, unlike with Duty Support, which becomes available upon unlocking the dungeon.

Duty	Level	NPCs Available in Trust Mode	Experience in Trust Mode	Overleveled Experience*
Holminster Switch	71	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	3,091,000	1,236,400
Dohn Mheg	73	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	3,442,000	1,376,800
The Qitana Ravel	75	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	4,021,000	1,608,400
Malikah's Well	77	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	4,757,000	1,902,800
Mt. Gulg	79	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	5,439,000	2,175,600
Amaurot	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	--	2,208,400**
The Grand Cosmos	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	--	2,254,000**
Anamnesis Anyder	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	--	2,293,200**
The Heroes' Gauntlet	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	--	2,331,200**
Matoya's Relict	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	--	2,365,600**
Paglth'an	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	--	2,404,400**
The Tower of Zot	81	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	6,566,000	2,655,600
The Tower of Babil	83	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	7,590,500	3,032,800
Vanaspati	85	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	8,814,000	3,509,200
Ktisis Hyperboreia	87	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	9,967,000	3,915,600
The Aitiascope	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	10,795,000	4,024,800
The Dead Ends	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	--	4,278,400**
Alzadaal's Legacy	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	--	4,532,900**
The Fell Court of Troia	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	--	4,787,300**
Lapis Manalis	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Zero	--	5,041,000**
The Aetherfont	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Zero	--	5,294,500**
The Lunar Subterrane	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Zero	--	5,548,700**
Ihuykatumu	91	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	5,801,800	--
Worqor Zormor	93	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	6,689,500	--
The Skydeep Cenote	95	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	7,718,100	--
Vanguard	97	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	8,787,000	--
Origenics	99	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	9,012,200	--
Alexandria	100	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	0	--
Yuweyawata Field Station	100	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	0	--
The Underkeep	100	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	0	--
The Meso Terminal	100	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	0	--
Mistwake	100	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	0	--
The Clyteum	100	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Krile	0	--

* Trust avatars earn significantly less experience from a dungeon when their avatar level exceeds the level cap for the associated expansion. This applies for avatars running Shadowbringers dungeons at level 81+, and Endwalker dungeons at level 91+.
** Since avatars automatically skip levels 80 and 90, they will always be overleveled for level 80/90 dungeons.

Achievements

The following achievements are associated with the Trust system:

Name	Points	Task	Reward	Patch
Bound by Faith	20	Achieve trust level 80 with the avatars for Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, and Ryne.	Trusted Friend	5.0
Bound by Hope	20	Achieve trust level 90 with the avatars for Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia, and Estinien.	The Seventh Dawn	6.0
Bound by Amity	20	Achieve trust level 100 with all available avatars in Dawntrail.	Goldheart	7.0

Official Description

In Shadowbringers, players will have the opportunity to challenge dungeons with a party of trusted non-player characters, including various Scions of the Seventh Dawn—though the traditional party matching systems will of course remain intact.

History

• Prior to patch 6.1, Trust also included "scenario mode", which was replaced with Duty Support.
• When patch 6.0 was first released, any Trust NPCs at level 80 were automatically leveled up to 81.
  • This also happened in patch 7.0, automatically levelling any Trust NPCs at level 90 up to 91.
  • Trusts always skip from the level under cap to the level above cap with zero experience points, regardless of their experience points going in (e.g. gaining experience at level 89 will instantly bring them to level 91).